The National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard) requires leaders to be competent to manage, lead and supervise employees in a way that is psychologically safe. This is something more and more organizations as well as leaders are taking seriously. This is, in part, due to the fact that employees who work for psychologically safe leaders are more likely to report higher job satisfaction and engagement, better workplace relationships, and better psychological well-being. A satisfied workforce is essential for a successful organization. And, leaders who feel equipped with the strategies and skills to lead in a way that is psychologically safe, find it makes them more effective as leaders – so it really is a win-win. Overall, It’s important for all of us to understand what psychologically safe leadership is – whether we are a CEO, a human resources professional, a leader, or an employee.
So, how can leaders determine how competent they are in managing employees in a way that is considered psychologically safe?
The Psychological Safety Leader Assessment or PSLA is an assessment tool developed by Dr. Joti Samra, MyWorkplaceHealth’s CEO & Founder, for leaders to self-assess how they fare across 5 key domains of leadership, which align with the requirements of the Standard. These 5 domains are: Communication and Collaboration, social Intelligence, Problem Solving and Conflict Management, Security and Safety, and Fairness and Integrity.
We all have a basic understanding of what these terms mean but how does this apply to psychologically safe leadership and workplace psychological health and safety? Let’s take a moment to define each domain clearly:
- Communication and Collaboration involves the clear exchange of information and transparent discussion of what a worker needs to do their job successfully. This involves collaborative efforts to support each worker’s success at work.
- Social Intelligence involves acting as a role model and facilitator of psychologically safe interactions between and among all workplace stakeholders, including those who are marginalized or vulnerable.
- Problem Solving and Conflict Management involves supporting and requiring consistent, respectful, and effective discussion and resolution of issues. Those who fail to do so are held accountable as needed.
- Security and Safety involves supporting a safe environment through proactive, prompt and effective responses to any threats to psychological, physical, or professional safety.
- Fairness and Integrity involves leadership which is honest, transparent and consistent, where there is fairness and equity in decision-making, and a humble understanding of personal limitations and biases.
All five domains are important for leaders to be competent to manage, lead and supervise employees in a way that is psychologically safe.
MyWorkplaceHealth helps you invest in cultivating your leaders’ skills to promote workplace PH&S. Get in touch to find out how we can help.