Psychological Health & Safety for Executives
8 hours (2 courses x 4 hours each), includes Executive’s PH&S Workbook and a Psychological Health & Wellness Toolkit

Executive PH&S, Day 1
The first day of this course is all about championing mental health. It covers the current realities of mental health in Canada and equips senior leaders to defend the need to improve workplace psychological health and safety. Participants come away with a better understanding of:

• the characteristics and benefits of a psychologically safe and healthy workplace;
• the CSA’s National Standard of Canada for Psychological Health and Safety in the Workplace; and
• the legal, business and health imperatives.

They’ll also receive guidance on how to support a psychological health and safety action plan, including how to undertake a work environment assessment or organizational review to assess strengths and areas for improvement.

Executive PH&S, Day 2
The course’s second day focuses on the 13 psychosocial factors and personal mental health. Participants receive evidence-based, actionable steps they can take to enhance their own wellness, resilience and work-life harmony given the competing demands they face in the modern work environment.

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Psychological Health & Safety for Managers

20 hours (5 courses x 4 hours each), includes Manager’s PH&S Workbooks and a Psychological Health & Wellness Toolkit

Level 1 – Psychological Health & Safety in Your Workplace
We admire organizations that are resilient in the face of challenges and other forces and view those who manage these organizations as good stewards of their business. This 4-hour course covers the current realities of mental health in Canada and equips participants to defend the need to improve workplace psychological health and safety. Participants come away with a better understanding of:

• the characteristics and benefits of a psychologically safe and healthy workplace;
• the CSA’s National Standard of Canada for Psychological Health and Safety in the Workplace;
• the legal, business and health imperatives; and
• the 13 psychosocial factors.

They’ll also explore their role as managers and people leaders and some of the barriers and challenges they might face along the way.

Level 2 – Be a Psychologically Safe Leader
The CSA’s National Standard of Canada for Psychological Health and Safety in the Workplace underscores the imperative organizations have to equip their people leaders with the skills to engage in psychologically safe leadership. In this 4-hour course, participants learn about what psychologically safe leadership is and conduct a self-assessment of strengths and areas for improvement using the Psychologically Safe Leadership Assessment. They’ll come away with concrete ideas to enhance their leadership across five core domains: communication and collaboration; social intelligence; problem solving and conflict management; security and safety; and fairness and integrity.

Level 3 – Enhance Your Emotional Intelligence & Resilience

Although mental health is increasingly recognized as a key component of overall health, it receives less attention than merited. In this 4-hour course, participants learn how to enhance their psychological health, wellness and resilience, given the myriad of demands they face. They’ll break down stress and how to approach it in a way that allows them to thrive, and explore the four components of emotional intelligence. Finally, they’ll gain personal insight by completing the Emotional Intelligence Skills Assessment and outlining a behavioural change plan to target stressors.

Level 4A – Managing Mental Health Issues in Your Workplace

There’s a high likelihood that a team member is experiencing, or will experience, a mental health issue. This 4-hour course provides an overview of challenges that arise when managing psychological health issues at work. Participants learn about the most common mental health disorders and how they impact work function. They’ll also learn to identify signs that an employee is struggling and come away with practical, evidence-based strategies, with a focus on responding to a distressed employee, and managing workplace absences and accommodations.

Level 4B – Creating a Civil & Respectful Workplace

Civility and respect is one of the 13 psychosocial factors encompassed in the National Standard. It is foundational to good psychological health and safety and one that is integral to the success of all other factors. In this 4-hour course, participants explore what civility and respect entail. They’ll learn how to recognize and remove bias, engage in healthy communication, and handle difficult situations. Finally, participants come away with practical steps to improve civility and respect that leads to overall psychological health and safety for their team.

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Psychological Health & Safety for Employees
16 hours (4 courses x 4 hours each), includes Employee’s PH&S Workbooks and a Psychological Health & Wellness Toolkit

Level 1 – Staying Mentally Healthy & Resilient
Although psychological health is increasingly recognized as a key component of overall health, it receives less attention than merited. In this 4-hour course, participants come away better equipped to enhance their mental health and wellness in and out of the workplace. They’ll discuss the impacts of stress and positive ways to manage their stress. They’ll also develop a behavioural change plan that targets a key stressor in their life.

Level 2 – Enhancing Civility & Respect in Communication & Conflict
We’re fundamentally social creatures and our relationships are critical to our overall well-being; however, we aren’t always taught how to navigate these relationships effectively. In this 4-hour course, participants learn evidence-based and practical skills and strategies for improving communication and conflict management. They’ll discuss what a civil and respectful workplace looks like, diversity and inclusion, common communication issues, non-verbal communication, and listening and speaking skills. They’ll also demonstrate strategies for managing conflict in a way that’s effective, respectful and psychologically safe.

Level 3 – Common Mental Health Issues
Mental health conditions impact 1 out of 5 Canadians every year, with the most common conditions being anxiety, depression and substance misuse. In this 4-hour course, participants gain a deeper understanding of the most common mental health issues and their signs, symptoms, and treatments. They’ll discuss the impacts of these conditions on the workplace, how to identify a need for support, and the importance of early awareness.

Level 4 – Enhancing Work-Life Harmony
We’ve all heard about work-life balance; however, the reality of our modern work lives and structures can make this concept of balance hard to realize. In this 4-hour course, participants instead discover how to create work-life harmony – where the two are integrated. This is a more realistic approach where participants gain valuable skills and strategies for cultivating increased harmony — with the aim of enhancing overall psychological well-being and how to avoid burnout.

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Psychologically Safe Instruction for Adult Educators
24 hours (4 days x 6 hours each), includes Instructor’s PH&S Workbooks and a Psychological Health & Wellness Toolkit

This 4-day, intensive program prepares professors and corporate trainers to practice psychologically safe instruction. The PSI program can be delivered on-site or virtually. It is interactive and loaded with individual, small group, and class activities, practice, and confirmation of learning to earn the certificate. This workshop series targets an instructor’s ability to:

• advocate for psychological health and safety;
• to model good behaviour;
• to create positive conditions; and
• to support students facing challenges.

PSI Day 1 – Psychological Health and Safety in Your Workplace
We deconstruct psychological health and safety in four modules so that the major components can be revealed, reviewed, and discussed. Topic titles include:

• Why improve psychological health and safety at work?
• What is a psychologically safe and healthy workplace?
• What is the National Standard?
• What are the 13 factors?

PSI Day 2 – Enhance Your Emotional Intelligence
We work on fortifying emotional intelligence and resilience – especially in the face of stressors. Practical techniques are used to help assess and change behaviours. Topic titles include:

• What is Emotional Intelligence?
• How to Develop Your Emotional Intelligence
• Recognizing Bias & Power Dynamics
• How to Make Behavioural Change
• How to Assess Your Emotional Intelligence

PSI Day 3 – Be a Psychologically Safe Instructor
We help participants recognize what psychologically safe leadership looks like and prepare them to adopt its principles. Topic titles include:

• What is Psychologically Safe Leadership?
• How to Be a Psychologically Safe Instructor
• The Psychologically Safe Classroom
• How to Assess Your Leadership

PSI Day 4 – Confirmation of Learning
We focus on exercising and demonstrating PSI competency through a series of gamified challenges. Newly acquired knowledge, skills, and attitudes are formed into abilities enabling participants to apply PSI concepts with confidence. The confirmation of learning includes:

• an individual challenge in Psychological Health & Safety;
• a Peer-to-Peer (P2P) challenge in Emotional Intelligence; and
• a team challenge in Psychologically Safe Instruction.

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Enhancing Psychological Health & Resilience in the COVID-19 Era
60 or 90-minute, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

A 2020 Gallup survey revealed that Canadians workers rank highest globally for stress and worry. So we’ve prepared a special pandemic-focused, PH&R session to provide participants with high-level awareness and actions that they can take to better understand and enhance psychological health, wellness, and resilience during these challenging times. Topic titles include:

• The Current Reality
• How to Manage Stress & Burnout
• How to Enhance Work-Life Harmony & Resilience

The 90-minute version expands on each subject and includes a 3-part Reflection Exercise at the end.

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Creating a Civil & Respectful Workplace (60/90 min)
60 or 90-minute, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

More than ever, organizations are becoming increasingly aware of the critical importance of creating psychologically healthy and safe work environments. Civility and respect is one of the 13 psychosocial factors that are encompassed within the best practice frame of the CSA National Standard for Psychological Health & Safety in the Workplace. However, it’s a factor that cuts across all elements to the heart of mental health. This webinar will prepare participants to foster a civil and respectful workplace by being able to:

• distinguish the factors that create a civil and respectful environment;
• recognize what bias is and how to diminish it; and
• recognize situations and engage communication strategies.

The 90-minute version includes a Diversity & Inclusion component along with breakout activities.

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Enhancing Individual & Organizational Change Through Involvement & Influence
60 or 90-minute, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

We know that these are challenging times. We’re witness to the struggles of remote work, presenteeism, work-life balance, and other stressors. This session is ideally suited to organizations experiencing change and seeking to bring the team together. This can be achieved through Involvement and influence, one of the 13 Psychosocial Factors that focuses on a work environment where employees are included in discussions about how their work is done, how important decisions are made, and how psychological health and safety in the workplace can be sustained during difficult times.

Participants will receive high-level awareness and actions that they can take to better understand the role of and importance of psychological health and safety, and how to enhance it within their organization. The topics include:

• The Reality of Workplace Mental Health
• The National Standard & Psychosocial Factors
• Enhancing Individual & Organizational Change through Involvement & Influence
• How to Enhance Involvement & Influence

The 90-minute version includes videos, a Reflection Exercise, and an expanded Q&A session to discuss pain-points.

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Understanding Our Needs & Enhancing Interpersonal Communication
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

This workshop is designed to help participants better understand their own communication needs and those of others while giving them the knowledge, awareness and confidence to improve their interpersonal communication. We explore attachment styles, “love languages” (methods of expressing care), and our needs and wants. We also learn how all three of these come into play in the workplace and how to use this understanding to create better workplace relationships. Participants gain a better understanding of:

• attachment styles in the workplace;
• love languages in the workplace; and
• workplace relationships needs and wants.

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Cultivating a Healthy & Positive Workplace Culture for Remote Teams
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

In this session, you’ll gain useful skills and strategies for cultivating a positive and engaged workplace culture for remote teams.

Right now, so much is beyond our control that keeping it simple and focusing on what matters can be a good strategy. How do we cultivate a healthy and positive culture in this new work environment? This session targets the strategies we can take to improve organizational culture and communication so that our remote teams can thrive now and past the pandemic. Participants learn about:

• The Importance of Organizational Culture
• Communication for Remote Teams

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Safe Return to Work …in the COVID Era
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

This popular webinar addresses the anxiety people are facing as they return to the workplace. It faces the reality head on defining responsibilities, looking out for warning signs of distress, intervention, and much more. Participants respond to realistic scenarios to stimulate discussion and examine safe return to work best practices. Attendees will learn about:

• employee vs. employer roles and responsibilities in managing workplace mental health issues;
• formal and informal mental health accommodations;
• supporting and communicating with workers when off work; and
• best practices for implementing supportive, timely, and sustainable return-to-work and stay-at-work plans.

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Enhancing Work-Life Harmony
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

We’ve all heard about the idea of work-life balance. But the reality of our modern-day work lives and structure, combined with life demands and factors such as the increasing cost of living, makes balance often seem impossible. However, it can be more helpful and healthy to instead focus on the concept of harmony. In this session, participants gain useful skills and strategies for cultivating increased harmony, or integration, between their work and personal lives, which in turn can enhance their overall psychological well-being. The topics covered include:

• What is Work-Life Harmony?
• How to Enhance Work-Life Harmony

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Mental Health Self-Care for Senior Leaders
2 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

This workshop is designed for executives in high-stress roles. These are challenging times for leaders who shoulder the responsibility for business continuity while “trying to be there” for staff and others. We’re hearing from executives, from all sectors, that they are on the precipice of burnout.

This session is designed to give participants practical techniques, that can be applied immediately, to improve mental health self-care and resilience to stressors. Attendees gain awareness and actions that help to reflect on their situation and regain control of self-care — no one is immune to burnout or psychological illness. Participants will learn how to:

• recognize stressors and use coping strategies to diminish their impact;
• build resilience by weaving in simple lifestyle choices; and
• build a behavioural change plan using what they’ve learned.

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The Case for Enhancing Psychological Health & Safety
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

This webinar is ideal for anyone trying to compel their organization to embrace psychological health & safety. The session equips attendees to articulate the health, business, and legal imperatives for doing so with the focus on demonstrating due diligence and mitigating causes that lead to employees becoming psychologically injured or ill. Topics include:

• Defending the need to improve PH&S;
• Describing a PH&S workplace;
• Defining the National Standard; and
• Relaying organizational imperatives.

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All About Cognitive Behavioural Therapy – CBT
60 or 90-minute, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

This is an introductory session describing Cognitive Behavioural Therapy or CBT and some of its key practices. Cognitive Behavioural Therapy (CBT) is based on the well-supported principle that how we think, feel, and act influence one another; and therefore, by changing how we think or act, we can change how we feel. This session is ideal for participants who want to enhance their psychological well-being or explore CBT as a strategy to cope with mild to moderate mental health issues. This webinar covers:

• The CBT cycle
• How to change your thoughts and behaviours

The 90-minute session includes 2 participant activities using CBT concepts plus a longer period for Q&A.

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Enhancing Sleep
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

We can all relate to the feeling of being sleep-deprived. We can all equally relate to the feeling of having a great night’s sleep. Sleep is a critical physiological function during which our bodies and brains rejuvenate. Science also shows that sleep is essential to our overall physical and emotional well-being.

Despite its importance, many of us don’t prioritize sleep as much as we should. One-third of working Canadians struggle with chronic sleep difficulties. Understanding how sleep works and healthy sleep hygiene is key to improving both physical and psychological health. This webinar is designed to help participants develop their knowledge and apply techniques to enhance their sleep. It’s divided into three topics with activities and a Q&A period at the end. The topics include:

• What is the Sleep Cycle?
• Common Sleep Problems
• How to Sleep Better

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Kids’ Mental Health
1 hour, interactive webinar w/Q&A time, includes the 22-page MWH Psychological Health & Wellness Toolkit

The pandemic has thrown our lives for a loop every which way. Sadly, COVID-19 and all the changes and challenges it brought with it have amplified the likelihood that kids may manifest behavioural or emotional issues. This webinar will prepare educators to foster a psychologically safe and healthy school and classroom. Teachers spend a lot of time with kids and are a big influence in their daily lives, making them uniquely positioned to notice and intervene when things are off. This is the moment where we pay extra attention to keeping children psychologically calm and resilient. In this session, educators will:

• understand the impacts of the coronavirus on children’s mental health;
• recognize the signs and symptoms that a child is struggling; and
• gain effective strategies to support children during this challenging and unprecedented time.

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