This is an introductory course that will provide an overview of the basic concepts of psychological health and safety in the workplace and is designed for learners of all levels. Students will become familiar with the basics of psychological health and safety (PHS); will understand the legal, health and business case for implementing a PHS strategy within their workplace; will obtain an understanding of the developments that lead to the creation of the National Standard; and, will be equipped with tools to begin implementing a psychological health and safety strategy within their organization.

This is an introductory course that will provide an overview of the basic concepts of psychological health and safety in the workplace and is designed for learners of all levels. Students will become familiar with the basics of psychological health and safety (PHS); will understand the legal, health and business case for implementing a PHS strategy within their workplace; will obtain an understanding of the developments that lead to the creation of the National Standard; and, will be equipped with tools to begin implementing a psychological health and safety strategy within their organization.

This course will provide students with an overview of the guiding principles of the National Standard of Canada on Psychological Health and Safety in the Workplace (CSA Z1003/BNQ9700). Key topics covered include: legal requirements associated with psychological health and safety applicable to the organization; respectful relationships and confidentiality; commitment and leadership; active engagement and participation of all workplace stakeholders; incorporation of psychological health and safety into existing organizational processes and policies; and, development of knowledge and skills for those managing work arrangements, organization, processes, and/or people.

This course will provide students with the necessary skills to establish appropriate organizational objectives and targets with respect to psychological health and safety. Key topics covered will include: planning for management of psychological health and safety in the workplace, including assessing organizational impacts; identifying organizational data relevant to psychological health and safety; conducting an organizational review; conducting an organizational survey; analyzing and preparing a summary of results; and, understanding psychosocial factors and the impact on workplaces.

This course will provide students with the necessary skills to implement a psychological health and safety strategy within their organization. Key topics covered will include: selecting an organization-appropriate strategy using a quality framework approach; creating an implementation plan and embedding evaluation throughout; identifying internal and external resources; considering long-term and unintended consequences; managing critical events and change management in a psychologically safe manner; and, effective organizational responses.

This course will provide students with an overview of evaluating the impacts of psychological health and safety procedures, including taking preventive and corrective action and continual improvement. Topics covered will include: understanding the components of effective and appropriate evaluation; performance measurement; conducting scheduled management reviews; taking preventive and corrective action; ensuring continual improvement; and, reviewing and updating organizational policies and procedures.

This is an introductory course that will provide an overview of the basic concepts of psychological health and safety in the workplace and is designed for learners of all levels. Students will become familiar with the basics of psychological health and safety (PHS); will understand the legal, health and business case for implementing a PHS strategy within their workplace; will obtain an understanding of the developments that lead to the creation of the National Standard; and, will be equipped with tools to begin implementing a psychological health and safety strategy within their organization.

This is an introductory course and will provide managers with an overview of the basic issues that arise when managing psychological health issues at work. The course will identify fundamental concepts in dealing with psychological health issues in the workplace for managers, and will provide practical strategies for managers to respond more effectively in supporting employees with psychological health issues. Students will obtain an understanding of the most common presenting psychological health disorders in the workplace and how they impact work function; will understand the impact work has on psychological health; learn to identify signs and symptoms that an employee is struggling with mental health issues; learn how to effectively respond to a distressed employee; and, gain an understanding of how to manage workplace absences and accommodation.

This is an advanced course that provides skills and strategies that managers can use to enhance their emotional intelligence skills in the workplace. Students will gain an understanding of their strengths as managers, and identify areas for improvement; will learn how to understand and manage their own negative emotions and reactions; will learn how to understand and manage others’ negative emotions and reactions; will learn how to implement effective communication strategies; will understand solution-focused resolution of worker conflict; and, will learn about effective performance management.

Through the 6-module Enhancing Workplace Resiliency course, students will learn the strategies and skills needed to enhance their effectiveness and resiliency, both in their work and personal lives.