Social Intelligence involves acting as a role model and facilitator of psychologically safe interactions between and among all workplace stakeholders, including those who are marginalized or vulnerable.

The National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard) requires leaders to be competent to manage, lead and supervise employees in a way that is psychologically safe. One of the core aspects of psychologically safe leadership relates to social intelligence, which at its core involves self- and other-awareness.

What is Social Intelligence?

Social Intelligence involves acting as a role model and facilitator of psychologically safe interactions between and among all workplace stakeholders, including those who are marginalized or vulnerable.

Why does strengthening skills in Social Intelligence matter?

  • Stress at work does not necessarily lead to absence
  • Employees with mental health issues reach out for help earlier
  • Employees demonstrate civility and respect
  • Team productivity is maintained during times of high demand
  • Employee engagement increases

So, how do leaders enhance their Social Intelligence and improve their interactions with employees?

  1. Act as a role model. This is especially important during times of high work stress. Remain positive and keep employees motivated and engaged during times of high work stress.
  2. Promote psychologically healthy and safe interactions among and between team members, as well as between the leader themselves and others.
  3. Strive to make the workplace an open and accepting environment for all individuals, especially for those who are marginalized and vulnerable.
  4. Support those who may be struggling with mental health issues, and offer helpful resources.
  5. Work on being comfortable with employees asking for support with personal or emotional problems, as well as make employees feel comfortable bringing up those issues as they arise. Supporting employees through these problems can help them continue to be productive in the workplace.

Consider ways that you can enhance Social Intelligence within your organization – remember, there’s always room for improvement!

The Psychological Safety Leader Assessment or PSLA is an assessment tool developed by Dr. Joti Samra, MyWorkplaceHealth’s CEO & Founder, made for leaders to self- assess how they fare across 5 key domains of leadership, which align with the requirements of the Standard. These 5 domains are: Communication and Collaboration, Social Intelligence, Problem Solving and Conflict Management, Security and Safety, and Fairness and Integrity.