Communication and Collaboration involves the clear exchange of information and transparent discussion of what a worker needs to do their job successfully. This involves collaborative efforts to support each worker’s success at work.

The National Standard of Canada for Psychological Health and Safety in the Workplace (the Standard) requires leaders to be competent to manage, lead and supervise employees in a way that is psychologically safe. One of the core aspects of psychologically safe leadership relates to how we communicate and collaborate with others.

What is Communication and Collaboration, and how does it relate to the workplace?

Communication and Collaboration involves the clear exchange of information and transparent discussion of what a worker needs to do their job successfully. This involves collaborative efforts to support each worker’s success at work.

Why does strengthening skills in Communication & Collaboration matter?

  • Employees know what they need to do
  • Tasks are executed correctly
  • There is clarity about team and individual priorities
  • Miscommunication and errors are reduced
  • Employee potential is optimized
  • Challenges are identified and resolved earlier

So, how do leaders improve their Communication and Collaboration skills with their employees?

  1. Be in touch with team members. Ensure that lines of communication are open and the employees feel comfortable asking questions, raising concerns, etc.
  2. Don’t just simply assign tasks. Take the time to ensure that roles, responsibilities, and priorities are communicated clearly.
  3. Engage in two-way communication with employees. This includes collaborative discussions of goals, priorities and expectations.
  4. Encourage and recognize employees for their efforts as well as their outcomes.
  5. Take an interest in the growth and development of the team. This includes providing opportunities to develop skills and maximizing potential.

Consider ways that you can enhance Communication and Collaboration within your organization – remember, there’s always room for improvement!

The Psychological Safety Leader Assessment or PSLA is an assessment tool developed by Dr. Joti Samra, MyWorkplaceHealth’s CEO & Founder, made for leaders to self- assess how they fare across 5 key domains of leadership, which align with the requirements of the Standard. These 5 domains are: Communication and Collaboration, Social Intelligence, Problem Solving and Conflict Management, Security and Safety, and Fairness and Integrity.